FAQ's

Frequently asked questions

Welcome to our FAQs page! Here, you’ll find answers to some of the most common questions about NovaGaming LLC and our gaming hosting services. Whether you're a new customer or an experienced gamer, our goal is to make your gaming experience as smooth as possible. If you have any other questions, feel free to reach out to our 24/7 customer support team for assistance.

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Frequently asked questions

NovaGaming LLC provides high-performance gaming server hosting services, offering gamers and game developers the ability to host and manage their own game servers with powerful, low-latency infrastructure.

We offer hosting for a variety of popular games including Minecraft, ARK: Survival Evolved, Rust, Counter-Strike, and more. Check our website for a full list of supported games, and if your game is not listed, feel free to reach out to us for custom hosting options.

Setting up a server is easy! After signing up, you can choose your game, configure your server settings (such as player capacity and server location), and launch the server instantly. Our easy-to-use control panel allows you to manage your server with minimal effort.

We offer a variety of server configurations based on your needs, from basic hosting to high-performance servers with dedicated CPU, RAM, and storage. You can select the specifications that match the demands of your game and player base.

Yes! We offer automatic daily backups of your game server to ensure that your data is safe. You can also manually create backups whenever you want from our control panel.

Yes, most games we host allow you to install mods. You can upload mods or use pre-configured mod packs through our control panel to enhance your gaming experience.

We accept a variety of payment methods, including credit/debit cards, PayPal, and other online payment systems. For further payment options, please contact our support team.

Yes, we offer 24/7 customer support via live chat, email, and a ticket system. Our team is always available to help you with any issues related to your server or our services.

Yes, you can upgrade or downgrade your server’s specifications at any time through our control panel. This flexibility allows you to adjust based on your needs as your player base grows or shrinks.

We offer a 30-day money-back guarantee for new customers. If you're not satisfied with our services within the first 30 days, you can request a full refund. Please refer to our refund policy for more details.

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