Privacy Policy for NovaGaming LLC
Effective Date: 12/14/2024
At NovaGaming LLC (“we,” “our,” or “us”), we value your privacy and are committed to safeguarding the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our website, services, and products. By accessing our website or using our services, you agree to the terms outlined in this policy.
1. Information We Collect
We collect various types of information to provide and improve our services, including:
1.1 Personal Information
When you register for an account, make a purchase, or contact us, we may collect personal information such as:
Name
Email address
Phone number
Billing and shipping address
Payment details (processed securely via third-party providers)
1.2 Non-Personal Information
We collect non-identifiable information to enhance your experience, such as:
IP address
Browser type
Operating system
Referring website URLs
Time and date of your visit
1.3 Cookies and Tracking Technologies
We use cookies and similar technologies to gather information about your interaction with our website. Cookies help us analyze trends, administer the website, and improve functionality. You can manage your cookie preferences through your browser settings.
2. How We Use Your Information
We use the information we collect for the following purposes:
2.1 To Provide Services
Set up and manage your gaming server
Process transactions and provide customer support
Personalize your experience based on preferences
2.2 To Improve Our Offerings
Analyze usage patterns and user behavior
Identify and resolve technical issues
Conduct surveys to enhance customer satisfaction
2.3 For Communication
Send order confirmations and updates
Notify you about new features, promotions, or changes to our policies
Respond to your inquiries and support requests
2.4 For Legal Compliance
Comply with applicable laws and regulations
Prevent fraud, abuse, and unauthorized activities
3. How We Share Your Information
We do not sell or rent your personal information. However, we may share your information under the following circumstances:
3.1 With Service Providers
We work with trusted third-party vendors to perform essential services, such as:
Payment processing
Server hosting and maintenance
Email communication tools
These providers are bound by confidentiality agreements and may only use your information to perform specific tasks on our behalf.
3.2 For Legal Requirements
We may disclose your information if required to:
Comply with a legal obligation or court order
Protect our rights, property, or safety
Prevent fraudulent or illegal activities
3.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
4. Data Security
We take data security seriously and implement appropriate measures to protect your information from unauthorized access, disclosure, or alteration. These measures include:
Secure data encryption for sensitive information
Regular security audits and vulnerability assessments
Restricted access to personal information on a need-to-know basis
While we strive to protect your data, no system is 100% secure. We encourage you to use strong passwords and safeguard your account credentials.
5. Your Rights and Choices
You have certain rights regarding your personal information:
5.1 Access and Update
You can access and update your personal information by logging into your account or contacting us directly.
5.2 Opt-Out
You can opt out of receiving promotional communications by following the unsubscribe link in our emails or adjusting your account settings. Please note that we may still send non-promotional messages related to your account or transactions.
5.3 Data Deletion
You can request the deletion of your personal information by contacting us. Please note that we may retain certain data for legal or administrative purposes.
5.4 Cookies Management
You can manage or disable cookies through your browser settings. However, disabling cookies may limit the functionality of our website.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before sharing your information.
7. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware of any data collected from a child under 13, we will take steps to delete it promptly.
8. International Users
If you access our services from outside the United States, please note that your information will be transferred and processed in the United States. By using our services, you consent to this transfer.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website and updating the effective date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
NovaGaming LLC
Address: 1209 Mountain Road PL NE, STE N, Albuquerque, NM 87110, USA
Phone: +1 (505) 542-5117
Email: contact@nova-gaming.com